Support information & services
Questions regarding returns/refunds, damaged item or any customer service related questions, please contact
Christy 234.334.0090 or 330.388.5700 (text is better)
EMAILS: operationtailwag330@gmail.com
info@operationtailwag.com
Physical Mailing Address:
3167 Hillcrest Dr.
Norton, OH 44203
If you would like to know more about our newest project, our online store Tailwag Swag, please email us at operationtailwag330@gmail.com it is an amazing way to help the organization and support the pets of the military.
If you have a billing or invoice concern, please send a detailed email of the situation to info@operationtailwag.com
please allow at least 48 hrs to respond. We are very short staffed currently.
If you have a question about custom/personalized products, or you already placed a custom order, please call 330.388.5700 (text friendly) and we will get started on what you are inquiring about.
if you are wanting more information on OTW, such as, becoming a foster, volunteering at events or at OTW location, donating items from our lists, ways to donate or help, The Canine Cabins or the brand new Tailwag Swag, please email operationtailwag330@gmail.com,
please leave a detailed message so we can best assist you.
you may also call or text 330.388.5700